Job Title: Director of Professional Development

The Mission of the Realtors® Association of York and Adams Counties is to be the advocate for real property rights, promote high standards of professionalism and support the success of our members.

Position Summary:

The Professional Development Director works collaboratively in a team environment with all members of the RAYAC staff.  The Professional Development Director includes responsibility in adult education, marketing, and professional standards due process.  This is a full time salaried position with benefits working for a 94 year old professional association. 

Position Responsibilities:

Education: 

  • Consult with school director & volunteer leadership on topics for broker and continuing education course topics.
  • Serve as primary administrator of the Real Estate School.
  • Assist in the development of curriculum for real estate license and appraiser recertification.
  • Help identify, recruit and evaluate instructors
  • Manage approval process to comply with State Real Estate Commission and State Board of Certified Real Estate Appraisers requirements.
  • Provide primary marketing and registration responsibilities for school.
  • Maintain school records and integration of course data into individual member records
  • Evaluate NAR designation courses and make recommendations to school director.
  • Administer New Member Orientation.
  • Assists other staff as requested in development and evaluation of training/education programs.
  • Administer ethics education requirement for membership (Ethics by Example).

 Professional Standards & Mediation:

  • Administer the Professional Standards and Code of Ethic procedures in compliance with manual/policies of the National Association of REALTORS.
    • Serve as staff liaison to Grievance Committee and Professional Standards Committee.
    • Handle all paperwork/process for ethics complaints and arbitration requests.
    • Arrange and attend all hearings and monitor results/enforcements.
    • Administer Dispute Resolution Mediation System.
      • Serve as staff liaison to Consumer Protection Committee.
      • Maintain contracts with local attorneys for mediation services.
      • Administer hearings for Lockbox system rules infractions.
      • Administer ombudsmen program and assure adequate number of trained and officially appointed ombudsmen.
      • Report Professional Standards activity to leadership and membership in compliance with NAR confidentiality policies
      • Provide articles/content on ethics for monthly newsletter
      • Other duties or projects as assigned.

 Qualifications

  • Candidate should have approximately 3 years of administrative, marketing, communications or education experience.
  • The position requires a professional commitment to the importance of member relations.
  • Strong communication skills both oral and written are required.
  • Cooperative “can-do” attitude with members, non-members and fellow staff.
  • Bachelor degree preferred.
  • Ability to provide high quality customer service and follow-up

Hours and Benefits

The Director of Professional Development is an exempt full-time position at 40 hours per week. Competitive medical benefits and vacation package is included with position. 

 Interested candidates please send cover letter, resume and salary requirements to [email protected] or fax to 717-854-0720 by Monday, October 16, 2017.