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Whether you are an experienced professional looking for a new opportunity, a new graduate, or changing careers, association management is a growing, vibrant, and dynamic field. Associations are broadly diversified organizations, with business models ranging from event planning to publishing to e-commerce to member services—and often much more—all housed under one roof. No matter what your area of interest or expertise, there is a position within an association that is perfect for you.

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Administrative Assistant

Pennsylvania State Nurses Association

FSLA – Qualification: Non-Exempt
Reports to: Chief Executive Officer

Position Summary
The Administrative Assistant provides high-level, confidential administrative support to the Chief Executive Officer (CEO) of the Pennsylvania State Nurses Association (PSNA) and its foundation. This individual will assist with scheduling, correspondence, project tracking, and various tasks that support the CEO’s ability to lead the organization effectively. The ideal candidate is organized, personable, discreet, resourceful, and able to work both independently and as part of a team in a mission-driven, professional environment.

Additionally, this position establishes a physical presence in the PSNA office and provides CEO-approved administrative support to other staff if needed.

Qualifications

Administrative experience, preferably in a non-profit or association setting
Strong written and verbal communication skills
High proficiency in Microsoft Teams and Microsoft Excel
Proficiency in the broader Microsoft Office Suite (Outlook, Word, PowerPoint)
Exceptional organizational skills and ability to manage multiple priorities under pressure
Professional demeanor, emotional maturity, and demonstrated discretion with sensitive or confidential information

Primary Responsibilities

Maintain physical presence in office.
Manage the CEO’s calendar, scheduling meetings, appointments, and travel
Draft, format, and proofread internal and external correspondence on behalf of the CEO
Produce meeting minutes as directed by CEO
Coordinate and track CEO-led projects and strategic initiatives, following up as needed
Maintain organized files, directories, and records, both digital and physical
Handle incoming calls, emails, and mail prioritize, and route communications as needed
Prepare materials for meetings, including agendas, briefings, reports, and presentations
Handle mailings, copying, printing, and other projects as directed by the CEO
Use Microsoft Teams to facilitate team communication, manage reminders, and maintain task lists
Use Microsoft Excel to track data, create reports, and support administrative processes
Assist with board-related logistics as needed (e.g., scheduling, document compilation)
Serve as the point of contact for internal and external stakeholders on matters involving the CEO
Order, purchase, maintain, and organize supplies
Support event and meeting planning as requested by the CEO
Process membership data and upload to appropriate data locations
Provide CEO-approved administrative support to other team members